T. +351. 217916200Bolsa FormadoresSite APB

Data

11 Abr 2018 - 12 Abr 2018

Horário

9:00 - 17:00

Metodologias

Presencial

Digital Banking

What is The FinTech Revolution, qualitative and quantitative definitions, why bankers have to pay attention?
Why even the best banks struggle becoming digitally native?
How Challenger Banks, Neo-Banks, Digital-Only Banks, Smartphone-Only-Banks can reach economy of scale?
How can vs how should banks invest into FinTech?
Smartphone: the center of attention and the center of ambivalence
Biometrics: The technical solution is more than ready, the question is not ‘if’, but ‘when’ and ‘which version’

 

TARGET GROUP

Top management and Mid management and IT, Retail, Digital Channels, Product Development, Lending, Risk, Strategy, Marketing, Sales, Branch Network, Social Media, SME, Asset/Wealth Management, Back Office, Innovation.

 

PROGRAM

Day 1: DIGITAL TRANSITION

1. Definition and History

The FinTech Revolution: What it is, qualitative and quantitative definitions, why bankers have to pay attention

2008 – The Igniting Force: How the crisis catalysed innovation, how ICT is acting as a GPT (General Purpose Technology)

The Digital Transition Project: Why even the best banks struggle becoming digitally native? The Red Queen Effect, Information Cascades, MNOs: ways some telecom companies got it right

 

2. The Future of Banking

How Banks will Look Like in 2025: The ‘Internet of Things’, The Branch-Network Reimagined

How New Risks Evolve in Banking: Informationsecurity,New Solutions in Risk-Management

New Banks: How Challenger Banks, Neo-Banks,

Digital-Only Banks, Smartphone-Only-Banks can

reach economy of scale Case Studies: Moven from New York, Atom Bank from Durham

 

3. How to React to FinTech?

Defense & Offense: Evolution and revolution within banking

Communication vs Organization: Innovative image versus Vertical Silos, Incubators, Accelerators, Labs

Venture Capital: How can vs how should banks invest into FinTech

The New Face of Competition: Co-opetition, Frenemies

Group Exercise: The Venture Capital Role-Play

 

4. Digital Channels

Social Media: FB, LinkedIn, Twitter, Pinterest, Instagram, YouTube

Smartphone: the center of attention and the center of ambivalence

Branch and ATM: ‘The branch of the future’ or ‘The future of the branch’, The 5 directions in ATM Innovation, Video banking

Future: Smartwatch, Wearables, Hyper-connectivity, IoT (Internet of Things), Roboadvisors, AI (Artificial Intelligence)

Case Studies: 4x from London, Q from Singapore, NAO from Tokyo, Kiwi Bank from New Zealand, Barclays Bank from London

Refreshing Day One and Warmup

 

Day 2: PRODUCTS & TECHNOLOGIES

5. Digital Products

Crowdsourcing: Digital products developed through digital channels

Digital Market-Research: Virtual Focus Groups, Social-Listening, Research Gamification, Natural Language Robots

Product Development Best Practices: Time Horizons vs Vertical Silos, Big Data in Product Development

Case Studies: Westpac from Australia, ICICI Bank from India

Group Exercise: The Crowdsourcing Brainstorm

 

6. Digital Identity The Missing Piece of the Puzzle

Onboarding: Why the lack of digital identity hurts banks

AML and KYC: Is this really an issue

Biometrics: The technical solution is more than ready, the question is not ‘if’, but ‘when’ and ‘which version’

Digital Signature and the Paperless Bank: Dream or reality, Cost-cutting versus Quality of Service

Case Studies: Estonia and the E-Stonia Project

 

7. Payments: Innovation-Arena with High Visibility

M-Pesa: Digital payments and Financial inclusion; But how did it all get started

Remittances: How the cash-cow of western banks is being taken away, How do banks react

ApplePay: better to be prepared; the future of plastics is in danger

Case Studies: PayPal from Palo Alto, SelfPay from Toronto, Super Wallet from Lublin

Group Exercise: The Client-Segment Simulation Roleplay

 

8. Summary

  • Concepts
  • Tools
  • Trends
  • To-Do’s
  • Resources

 

TRAINER: Mr David Gyori

CEO of Banking Reports (London), Co-Author of ‘The FINTECH Book’(international best seller published by Wiley & Sons), Judge of the European FinTech Awards (Amsterdam), Founding Member of the World FinTech Association (Seoul), Featured Writer of Finance Magnates (Tel Aviv).

 

DATE: 11-12 | APR 2018

COURSE FEE: 900€

LOCATION: To be defined

INFORMATION:
Catarina Santos
formacaoavancada@ifb.pt

Tel: +351 217 916 293

Av. da República, 35 – 8º
1050-186 Lisboa